Career Paths in Water & Wastewater

The water and wastewater industry is a cornerstone of our urban utility infrastructure. It’s an industry continually evolving to meet the needs of local communities, and society at large.

As such, it’s an industry constantly in search of people with a variety of skills and experience — from unique roles specific to the water and wastewater industry, to roles common to most customer service industries. Here are some highlights.

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Utility Operations

Our Field Operations team members work to ensure our water and wastewater infrastructure meets the needs of our communities. If you’re dedicated to the safety of others, and have a strong work ethic, our Field Operations positions may be right for you. Here are just a few of the roles that make up our Field Operations team.

  • Field Technicians perform routine treatment systems checks and maintenance. They’re responsible for complying with all applicable federal, state, and local regulations.

  • Wastewater Operators operate sewage treatment, sludge processing, and disposal equipment in wastewater treatment plants to control flow and processing of sewage.

  • Utility Operators perform construction activities to repair water systems. They service and install water meters. Through increasing job proficiency and training, they learn to operate valve trucks, operate heavy equipment, and coordinate and work with contractors.

  • Maintenance Technicians maintain, repair, or replace mechanical equipment in place at water and wastewater facilities. They inspect equipment and ensure everything is up to date.

  • Production and System Operators provide high quality water supply to meet customer demands while minimizing production costs. Activities include monitoring the SCADA system, controlling wells, pumps, and valves to control reservoir levels.

Customer Care

Our customers are the heart of what we do. Our mission is to make sure they have safe, clean water every day. As a member of our Customer Care team, you will be our direct link to them. Our team members communicate with our customers to answer questions, receive payments, and address concerns by phone, email, and in person at our offices.

To better serve our customers, we’re always looking for ways to grow and develop our Customer Care team members. That’s why we offer company-paid training and a career path that can take you to the next level. We’re seeking people dedicated to providing exceptional service with a compassionate attitude. If that sounds like you, check out our available career options.


The Engineering team helps our customers receive safe and reliable wastewater services. To do this, we assist with short- and long-range planning, design, and construction of water and wastewater facilities such as plants and pipelines. Our Engineering teams also include specialists in GIS, construction, procurement and contracts, and asset management.

Our team also helps our company grow. We work with our corporate development team to identify how to provide water and wastewater services to new areas to serve our nation’s growing population, even when resources are constrained. We negotiate with outside developers and ensure that all of our new business activities conform to applicable rules and regulations.
Want to help improve our customers’ lives and have input into how we grow as an organization? Join our Engineering team! Search our current openings for Engineering opportunities.

Information Technology

Our IT department is dedicated to implementing our vision as a Digital Utility. Through both Information and Operational Technology, we take pride in deploying effective and secure solutions that are customer- and market-facing, internal business-facing, and building platform capability to support organic and inorganic growth.

With over 1.3 million residential and business customers across the U.S. and Canada, we’re passionate about maintaining awareness of innovative technical developments – whether it’s machine learning, robot process automation, or augmented reality. We leverage these innovations for the benefit of our customers.

Our team is made up of diverse individuals who work hard but also support each other and have fun doing it. It’s incredibly rewarding to deliver value and make a difference by providing such a precious resource in water to our customers.

As we grow, we are always looking to add new members to our team and continue the journey together. Search our current openings to join our Information Technology team.

Finance & Accounting

We’re focused on growth over the long term, not simply quarterly results. Our long-term views allow for strategic thinking throughout the organization, from account reconciliations to financial modeling. As a member of the Accounting and Finance teams you’ll help keep the company on track to meet its expansion and growth goals.

People gravitate to Nexus Water Group companies from a wide array of industries and functional areas. Our accountants have backgrounds in traditional GAAP accounting as well as regulatory accounting. These diverse backgrounds create a diversity of thought that better informs our strategic decisions. Not only do they focus on internal controls, they also participate in acquisition activities, start to finish.

Environmental, Social, and Governance are a key priority for Nexus Water Group, and grows in importance in tandem with the company’s increasing footprint in the areas in in which we operate. Our Finance team helps to report on ESG initiatives and serves as the link between multiple functional silos to support our strategic goal of becoming a nationally recognized ESG company.

Human Resources

Our Human Resources team is dedicated to our core value of Employee Empowerment. We partner with our leaders and teams to help drive business strategies and to create and foster a welcoming and inclusive work environment for all our people. Our work encompasses talent acquisition, benefits administration, career and skill development, leadership training, business analysis, employee relations, and compensation.

We ensure that our teams receive the training and development they need, that their benefits meet their needs and their families’ needs, and we work hard to find talented individuals like you to join in our mission of providing safe, clean water every day.

The work we do helps make our team’s working lives better. Consider joining our Human Resources team to make an impact.

Environmental Health & Safety

We recognize that our employees drive the business. Safety is the most critical resource in facilitating compliance with Occupational Health and Safety guidelines. Our mindset is “Nobody Gets Hurt” – this is achieved by maintaining safe and healthy working conditions and by fostering a culture focused on awareness, open communication, safety education and supervision, and safe working methods. Our goal is to have zero work related injuries and illnesses.

Are you passionate about safety and ensuring everyone is working in a safe environment? Imagine growing your career and making a difference at one of the top water companies in North America.

We’re looking for safety professionals who reinforce our commitment to safety.

Regulatory Affairs

The Regulatory team is essential in representing the organization to regulatory commissions and agencies. We work closely with functions such as Accounting, Finance, Operations, Engineering and Human Resources to prepare regulatory filings. Roles in our team require extensive and detailed analysis, sound judgment, and effective communication. Our goal is to ensure timeliness and compliance with state and federal regulations.

Members of the Regulatory team direct projects with financial and strategic impacts. If you are looking for a rewarding and challenging job, our Regulatory positions may be right for you.